TERMS & CONDITIONS

Eligibility; Authority:

This Site/ App and the Services are available only to individuals and corporate entities (“Users”) who can form legally binding contracts under applicable law. By using this Site/ App or the Services, you represent and warrant that you are (i) at least eighteen (18) years of age, (ii) otherwise recognized as being able to form legally binding contracts under applicable law, or (iii) are not a person barred from purchasing or receiving the Services found under the laws of India or other applicable jurisdiction.

If you are entering into this Agreement and availing the services which are provided under the link provided to you on behalf of a Company, you represent and warrant that you have the legal authority to bind such individual or corporate entity to the terms and conditions contained herein, in which case the terms “you”, “your”, “User” or “customer” shall refer to such individual or corporate entity. If, after your electronic acceptance of this Agreement, the Company finds that you do not have the legal authority to bind such individual or corporate entity, you will be personally responsible for the obligations contained in this Agreement, including, but not limited to, the payment obligations. If there is reasonable doubt about the authenticity of any such instruction, notice, document or communication, Sentiligent AI reserves the right (but undertakes no duty) to require additional authentication from you. You further agree to be bound by the terms of this Agreement for transactions entered into by you, anyone acting as your agent and anyone who uses your account or the Services, whether or not authorized by you.

Your Account and Purchasing service, Registration Obligations

If you use the Website/ App, You shall be responsible for maintaining the confidentiality of your Display Name and Password and you shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with these Terms of Use, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Website/ App and refuse to provide You with access to the Website/ App.

Your mobile phone number and/or e-mail address is treated as your primary identifier on the Website/ App. It is your responsibility to ensure that your mobile phone number and your email address is up to date on the Website/ App at all times. You agree to notify us promptly if your mobile phone number or e-mail address changes by updating the same on the Website/ App through onetime password verification.

You agree that Sentiligent AI shall not be liable or responsible for the activities or consequences of use or misuse of any information that occurs under your display name in cases where you have failed to update your revised mobile phone number and/or e-mail address on the Website/ App.

You acknowledge and agree that:

• Your use of this Site/ App and the Services, including any content you submit, will comply with these terms and conditions, any applicable Services Agreement or policy that may apply to your Services and all applicable local, state, national and international laws, rules and regulations.
• You will not collect or harvest (or permit anyone else to collect or harvest) any User Content (as defined below) or any non-public or personally identifiable information about another User or any other person or entity without their express prior written consent.
• You will not use this Site/ App or the Services in a manner (as determined by Sentiligent AI in its sole and absolute discretion) that: Is illegal, or promotes or encourages illegal activity; Promotes, encourages or engages in child pornography or the exploitation of children; Promotes, encourages or engages in terrorism, violence against people, animals, or property; Promotes, encourages or engages in any spam or other unsolicited bulk email, or computer or network hacking or cracking; Infringes on the intellectual property rights of another User or any other person or entity; Violates the privacy or publicity rights of another User or any other person or entity, or breaches any duty of confidentiality that you owe to another User or any other person or entity; Interferes with the operation of this Site/ App or the Services found at this Site/ App; Contains or installs any viruses, worms, bugs, Trojan horses or other code, files or programs designed to, or capable of, disrupting, damaging or limiting the functionality of any software or hardware; or Contains false or deceptive language, or unsubstantiated or comparative claims, regarding Sentiligent AI or Sentiligent AI Services.
• You will not copy or distribute in any medium any part of this Site/ App or the Services, except where expressly authorized by Sentiligent AI.
• You will not modify or alter any part of this Site/ App or the Services found at this Site/ App or any of its related technologies.
• You will not access Sentiligent AI Content (as defined below) or User Content through any technology or means other than through this Site/ App itself, or as Sentiligent AI may designate.
• You agree to back-up all of your User Content so that you can access and use it when needed. Sentiligent AI does not warrant that it backs-up any Account or User Content, and you agree to accept as a risk the loss of any and all of your User Content.
• You will not re-sell or provide the Services for a commercial purpose, including any of Sentiligent AI related technologies, without Sentiligent AI’s express prior written consent.
• You will not circumvent, disable or otherwise interfere with the security-related features of this Site/ App or the Services found at this Site/ App (including without limitation those features that prevent or restrict use or copying of any Sentiligent AI Content or User Content) or enforce limitations on the use of this Site/ App or the Services found at this Site/ App, the Sentiligent AI’s Content or the User Content therein.
• You agree to provide government-issued photo identification and/or government-issued business identification as required for verification of identity when requested.

General Rules of Conduct:

You are aware that Sentiligent AI may from time-to-time call you about your account, and that, for the purposes of any and all such call(s), we may be subject to call recording and hereby consent to the same, subject to any applicable laws and our restrictions and obligations thereunder, including, where permissible, to record the entirety of such calls regardless of whether Sentiligent AI asks you on any particular call for consent to record such call. You further acknowledge and agree that, to the extent permitted by applicable law, any such recording(s) may be submitted as evidence in any legal proceeding in which Sentiligent AI is a party. Further, by providing your telephone or mobile number, you consent to receive marketing telephone calls from or on behalf of Sentiligent AI that may be initiated by an automatic telephone dialing system and/or use an artificial or prerecorded voice. You understand that providing consent is not a condition of purchasing any good or service from Sentiligent AI. Similarly, by providing your mobile number, you consent to receive marketing text messages from or on behalf of Sentiligent AI that may be sent by an automatic telephone dialing system. You understand that providing consent is not a condition of purchasing any good or service from Sentiligent AI. Message and data rates may apply.

User Content:

Some of the features of this Site/ App or the Services, including those Services that are hosted with Sentiligent AI, may allow Users to view, post, publish, share, store, or manage (a) ideas, opinions, recommendations, or advice via forum posts, content submitted in connection with a contest, product reviews or recommendations, or photos to be incorporated into a social media event or activity (“User Submissions”), or (b) literary, artistic, musical, or other content, including but not limited to photos and videos (together with User Submissions, “User Content”). All content submitted through your Account is considered User Content. By posting or publishing User Content to this Site/ App or to or via the Services, you represent and warrant to Sentiligent AI that (i) you have all necessary rights to distribute User Content via this Site/ App or via the Services, either because you are the author of the User Content and have the right to distribute the same, or because you have the appropriate distribution rights, licenses, consents, and/or permissions to use, in writing, from the copyright or other owner of the User Content, and (ii) the User Content does not violate the rights of any third party. You shall be solely responsible for any and all of your User Content or User Content that is submitted through your Account, and the consequences of, and requirements for, distributing it.

User Submissions:

You acknowledge and agree that your User Submissions are entirely voluntary, do not establish a confidential relationship or obligate Sentiligent AI to treat your User Submissions as confidential or secret, that Sentiligent AI has no obligation, either express or implied, to develop or use your User Submissions, and no compensation is due to you or to anyone else for any intentional or unintentional use of your User Submissions, and that Sentiligent AI may be working on the same or similar content, it may already know of such content from other sources, it may simply wish to develop this (or similar) content on its own, or it may have taken / will take some other action.

Sentiligent AI shall own exclusive rights (including all intellectual property and other proprietary rights) to any User Submissions posted to this Site/ App, and shall be entitled to the unrestricted use and dissemination of any User Submissions posted to this Site/ App for any purpose, commercial or otherwise, without acknowledgment or compensation to you or to anyone else.

User Content Other Than User Submissions:

By posting or publishing User Content to this Site/ App or through the Services, you authorize Sentiligent AI to use the intellectual property and other proprietary rights in and to your User Content to enable inclusion and use of the User Content in the manner contemplated by this Site/ App and this Agreement. You hereby grant Sentiligent AI a worldwide, non-exclusive, royalty-free, sub-licensable (through multiple tiers), and transferable license to use, reproduce, distribute, prepare derivative works of, combine with other works, display, and perform your User Content in connection with this Site/ App, the Services and Sentiligent AI’s (and Sentiligent AI’s affiliates’) business(es), including without limitation for promoting and redistributing all or part of this Site/ App in any media formats and through any media channels without restrictions of any kind and without payment or other consideration of any kind, or permission or notification, to you or any third party. You also hereby grant each User of this Site/ App a non-exclusive license to access your User Content (with the exception of User Content that you designate “private” or “password protected”) through this Site/ App, and to use, reproduce, distribute, prepare derivative works of, combine with other works, display, and perform your User Content as permitted through the functionality of this Site/ App and under this Agreement. The above licenses granted by you in your User Content terminate within a commercially reasonable time after you remove or delete your User Content from this Site/ App. You understand and agree, however, that Sentiligent AI may retain (but not distribute, display, or perform) server copies of your User Content that have been removed or deleted. The above licenses granted by you in your User Content are perpetual and irrevocable. Notwithstanding anything to the contrary contained herein, Sentiligent AI shall not use any User Content that has been designated “private” or “password protected” by you for the purpose of promoting this Site/ App or Sentiligent AI’s (or Sentiligent AI’s affiliates’) business(es). If you have a Website/ App or other content hosted by Sentiligent AI you shall retain all of your ownership or licensed rights in User Content.

Fees and Payments:

You agree that your Payment Method may be charged by our entity with our local payment service provider, and subject to the provisions of our Privacy Policy.

Payment Due at Time of Order; Non-Refundable:

You agree to pay all amounts due for Services at the time you order them. All amounts are non-refundable unless otherwise noted in the Refund Policy.

Price Changes:

Sentiligent AI reserves the right to change its prices and fees at any time, and such changes shall be posted online at this Site/ App and effective immediately without need for further notice to you. If you have purchased or obtained Services for a period of months or years, changes in prices and fees shall be effective when the Services in question come up for renewal as further described below.

Payment Types:

Except as prohibited in any product-specific agreement, you may pay for Services by using any of the following “Payment Methods”: (i) Net Banking, (ii) Valid Credit card (iii) Valid Debit card (iv) Unified Payment Interface (UPI), (v) Wallets, each a “Payment Method”. The “Express Checkout” feature automatically places an order for the applicable Service and charges the primary Payment Method on file for your Account. Confirmation of that order will be sent to the email address on file for your Account. Your Payment Method on file must be kept valid if you have any active Services in your Account. In addition, you agree that the location for the processing of your payments may change for any reason, including the type of Payment Method chosen, the currency selected, or changes or updates made to your Payment Method.

In case of subsequent subscription or availing further services, the user can avail option of auto deduction from the bank account used for previous transaction on the gateway. User can make necessary changes in bank accounts details in payment terms under gateway. Also, while making payment under gateway, the user can avail the option regarding payment of TDS. Under the gateway the user shall select the option for payment of TDS or nonpayment of TDS. GST provisions are applicable to all users.

Refunds Issued:

You agree that where refunds are issued to your Payment Method, Sentiligent AI’s issuance of a refund receipt is only confirmation that Sentiligent AI has submitted your refund to the Payment Method charged at the time of the original sale, and that Sentiligent AI has no control over when the refund will be applied towards your Payment Method’s available balance. In case of Monthly Retainership or retainers midway refunds are not applicable. You further acknowledge and agree that the payment provider and/or individual issuing bank associated with your Payment Method establish and regulate the time frames for posting your refund, and that such refund posting time frames shall be as specified during payment gateway to a full billing cycle, or longer.

In the event a refund is issued to your Payment Method and the payment provider, payment processor or individual issuing bank associated with your Payment Method imposes any limitations on refunds, including but not limited to, limitations as to the timing of the refund or the number of refunds allowed, then Sentiligent AI, in its sole and absolute discretion, reserves the right to issue the refund either (i) in the form of an in-store credit; (ii) via issuance of a Sentiligent AI check, which will be sent to the mailing address on file for your Account; (iii) same account used for original payment or (iv) in some jurisdictions, as a bank transfer, when the payment processor cannot refund back to the Payment Method. Sentiligent AI also has the right to offer an in-store credit for customers seeking refunds, even if there are no limitations on refunds imposed by the Payment Method.

Auto-Renewal Terms:

Other than as required by applicable law, Sentiligent AI does not retain hard copies or electronic versions of mandate, standing order or standing instruction forms and/or any signed consents relating to your usage of our automatic renewal services, and we are therefore unable to provide any such document upon request. You may view or change your automatic renewal settings at any time by logging into your Sentiligent AI account.

Cookies

To improve the responsiveness of the “Application” for our users, we may use “cookies”, or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user’s individual interests using the identified computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control. We receive and store certain types of information whenever you interact with us via website, Application or Service though your computer/laptop/netbook or mobile/tablet/pad/handheld device etc.

ELECTRONIC CONTRACT & LEGAL COMPLIANCE

THIS AGREEMENT IS AN ELECTRONIC RECORD IN THE FORM OF AN ELECTRONIC CONTRACT FORMED UNDER THE INFORMATION TECHNOLOGY ACT, 2000 AND THE RULES MADE THEREUNDER AND THE AMENDED PROVISIONS PERTAINING TO ELECTRONIC DOCUMENTS / RECORDS IN VARIOUS STATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000. THIS AGREEMENT DOES NOT REQUIRE ANY PHYSICAL, ELECTRONIC OR DIGITAL SIGNATURE.

THIS PRIVACY COMPLIANT TERMS OF SERVICE IS A LEGALLY BINDING DOCUMENT BETWEEN YOU AND SENTILIGENT AI. THE TERMS WILL BE EFFECTIVE UPON YOUR ACCEPTANCE OF THE SAME (DIRECTLY OR INDIRECTLY IN ELECTRONIC FORM, BY USE OF THE WEBSITE/ APP OR BY OTHER MEANS) AND WILL GOVERN YOUR RELATIONSHIP WITH SENTILIGENT AI.

THIS DOCUMENT IS PUBLISHED AND SHALL BE CONSTRUED IN ACCORDANCE WITH THE PROVISIONS OF THE INFORMATION TECHNOLOGY (REASONABLE SECURITY PRACTICES AND PROCEDURES AND SENSITIVE PERSONAL DATA OF INFORMATION) RULES, 2011 UNDER INFORMATION TECHNOLOGY ACT, 2000.

PLEASE READ THIS AGREEMENT CAREFULLY. BY USING THE WEBSITE/ APP, YOU INDICATE THAT YOU UNDERSTAND, AGREE AND CONSENT TO THESE TERMS. IF YOU DO NOT AGREE, PLEASE DO NOT USE THIS WEBSITE/ APP. YOU HEREBY PROVIDE YOUR UNCONDITIONAL CONSENT OR AGREEMENTS TO SENTILIGENT AI AS PROVIDED UNDER SECTION 43A AND SECTION 72A OF INFORMATION TECHNOLOGY ACT, 2000.

Grievance Officer:

In accordance with the Information Technology Act 2000 and rules made thereunder, any complaints, abuse or concerns with regards to the processing of information provided by you or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below in writing or through email signed with an electronic signature: